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Payment Options

What payment options are available to the customers?


Brick & Block offers DuitNow QR Pay and Instant Bank Transfer as our two accepted payment options.

 

 

How do I decide which payment option to use?


DuitNow QR Pay is the preferred method to pay for customers who are already using an e-Wallet as it is compatible with the major Malaysian provider such as GrabPay, Touch 'n Go, and also Boost. Certain banks also offer the QR payment option. The full list of providers can be found here. At the time of writing, below are all the DuitNow compatible providers. We understand that QR payment may not be available to every one of our customers and so instant bank transfer is also an available option.

 

 

 

 

How do I use DuitNow QR Pay?


1. On the Payment Method page of the checkout flow, select DuitNow QR Pay.

 

 

2. Place the order to receive your Order Id. The order id can be found in the red box below. At this point, you should also see our DuitNow QR code right next to the order confirmation message alongside the amount you need to pay.

 

 

3. Using your preferred provider's app, you should see a QR scan functionality. Click on the QR scan button to initiate the camera which you can use to scan the pink QR code in the screenshot above. Due to the many variants of interfaces, we apologize that we are unable to walk through in specific what the customer has to do as it is provider dependent. However, in most cases, it should contain some kind of an interface that shows you who you are sending the money to (in this case Brick And Block Store PLT), alongside how much money you would like to transfer. After keying in the total amount of your respective orders, there should be some version of a Payment Confirmation button that will then prompt you for a pin to complete the payment. The below screenshot shows an example of what that interface looks like on the Touch 'n Go app. 

 

 

4. With the payment completed, you should see a payment confirmation page such as the screenshot below if using the Touch 'n Go app. (the look of the screen is provider dependent). Be sure to take a screenshot of this page as we will need it for the next step.

 

5. Assuming you still have the screen from step 2 up, you can click on the Upload Receipt button at this point and it should take you to the receipt upload page. Alternatively, you can just navigate to brickandblockstore.com/notificationFrom here, your name and email address should have been prefilled. You will need to fill in the contact number and the order id from step 2. At the bottom of the form, you have the upload receipt button which you can click to upload your receipt from step 4. Complete the captcha challenge and you are all done! At this point, all you have to do is wait as it may take up to 24 hours for our team to confirm the payment. 

 

 

 

 

How do I use Bank Instant Transfer?


1. On the Payment Method page of the checkout flow, select Bank Instant Transfer.

 

 

2. Place the order to receive your order id as marked in the red box below. Keep track of this as we will be needing this for the receipt reference note. 

 

3. At this point, you can perform an instant transfer from your preferred bank. Our bank details can be found below. Please note that the receipt reference should be in the format order id+name.

 

Name Of Bank    RHB Bank   
Account No.    2126 4800 0214 47   
Pay To    BRICK AND BLOCK STORE PLT   
Receipt Reference    Order ID + Name (e.g. 1111+JohnDoe)

 

4. Once the transfer is made, please take a screenshot ensuring the receipt reference is shown within it. This will allow us to better verify your payment and ensure your order is delivered on time. An example of what a transfer receipt from Maybank would look like. 

 

 

5. Assuming you still have the screen from step 2 up, you can click on the Upload Receipt button at this point and it should take you to the receipt upload page. Alternatively, you can just navigate to brickandblockstore.com/notificationFrom here, your name and email address should have been prefilled. You will need to fill in the contact number and the order id from step 2. At the bottom of the form, you have the upload receipt button which you can click to upload your receipt from step 4. Complete the captcha challenge and you are all done! At this point, all you have to do is wait as it may take up to 24 hours for our team to confirm the payment. 

 

 

 

 

Why only the two payment options above?


We have considered offering debit/credit card payments but we realize that these options will only result in us being unable to offer the customers the low price that we already offer as there is generally a fee that the provider charges which will only be transferred to you, our customers. Ultimately, we decide not to offer this payment option. We apologize that we are unable to offer the convenience to pay with your debit/credit card at the current moment.